Your Flavor and Fragrance Experts
With 110+ years of flavor and fragrance expertise, the global Bell Flavors & Fragrances team draws from decades of experience to deliver the best products, services, and experiences. At Bell, we consider everyone a family member.
Our business is centered around our employees and customers to ensure they are treated with the respect that every family member deserves – always.
What Matters Most
Short communication channels, hands-on collaboration, and high reliability are our top priorities. Through our global reach, we deliver flexible, service-driven solutions that keep costs manageable, streamline logistics, ensure top-notch quality control, and cover packaging—so you can focus on what matters most.
Bell is committed to creating the highest quality products within the cost parameters dictated by our customers and ensuring they are completely satisfied. Across the globe, every employee has an important role to play in fulfilling this commitment, including our Flavorists, Marketing Specialists, Operations personnel, and beyond. Our Core Values fuel the ‘why’ behind our work and we firmly believe that:
- Integrity and trust drive successful connections and longstanding relationships with our customers, suppliers, and employees. It must be reflected in all that we do.
- Our commitment to excellence within Bell Flavors & Fragrances is a reflection of a family values that all employees embody.
- Our Core Values drive our work ethic, shape our products, and strengthen every stakeholder relationship. As you explore our site, you'll see these values in action and at the heart of everything we do.
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Quality Control
Safety and Standards are Non-negotiable When it Comes to Our Quality Controls
The goal of our quality systems is to consistently deliver safe flavors and fragrances of the highest quality while partnering with our customer service, purchasing, production, and distribution colleagues to ensure timely service.
Bell works collaboratively with our customers regarding their quality needs. When Bell and a customer partner to create a flavor or fragrance solution, the quality group collaborates with R&D and the customer for the development of mutually agreeable specifications and a testing profile.
Once specifications are set, Quality holds itself accountable for the approval of only products that meet these requirements. We are able to accomplish this through a rigorous adherence to proper lab standards and techniques, effective technical training of personnel, and the core beliefs that we work safely, that we see every task as an opportunity to show what our best work looks like, and we consistently apply ourselves to the work we do.
We look at the interface of our Quality group and the customer as a partnership; one that relies on trust and communication. We are confident in our testing methods and results and encourage our customers to share their results in order to drive trust and grow the relationship.
The Bell Difference
Custom. Our quality testing protocols can be customized to meet requirements for the customer or the product. We are glad to discuss any specific needs and work toward a mutually satisfactory resolution.
Responsiveness. Whether we are serving external clients or internal teams, our quality control department is dedicated to meeting and exceeding our customers’ expectations. This dedication is rooted in our core value of being intensively customer-oriented. Beyond delivering exceptional products and service, we position ourselves as a reliable resource, ready to address any questions or concerns that may arise. We believe in the power of personalized communication and encourage one-on-one calls to ensure every need is met.
The Bell Way
Each day, members from cross-functional teams meet to review and discuss ongoing orders. This collaborative management approach is deeply embedded in our organizational culture, ensuring that your project moves in the right direction, any potential issues are swiftly addressed and all cross-functional teams remain fully informed and aligned.
By maintaining open lines of communication and unified effort, we guarantee that every aspect of your project is handled with the highest level of attention and care.
Purchasing
Safety and Standards are Non-negotiable when it comes to our quality control and purchasing department.
We pride ourselves on our rigor and adhering to the strictest regulations. Because Bell believes in always going the extra mile, we also incorporate service and customization in our quality control and purchasing groups, as in all other areas of our company.
We employ ethical sourcing, verifying that the raw materials in our flavors and fragrances are processed to meet the highest standards of environmental and social responsibility.
Our SQF certification works hand-in-hand with ethical sourcing, ensuring that our products satisfy rigorous safety and credible standards. Your customers deserve the very best, and we work hard to guarantee that we will satisfy the most stringent requirements.
We work in tandem with R&D and Quality Control to test all new suppliers’ raw materials and vet them through our rigorous process. We evaluate the past performance of all our suppliers to continually assess if they have met our strict standards. This is our way of ensuring the highest quality on all inbound materials.
We rank our suppliers each year according to several criteria, not just price. We believe quality begins with inbound raw materials, the foundation of our creations.
The Bell Difference
Custom. We can customize quality testing to meet your standards, and our protocols are designed to accommodate these requests provided they are within established parameters.
Responsiveness. Whether satisfying our clients or an internal customer, our quality control and purchasing groups have a razor-sharp focus to deliver upon expectation. With a customer-centric approach that is integral to all Bell employees, and a keen sense for anticipating customer needs, our clients are confident that their product documentation is in good hands with our team. We are also available as a general resource for any concerns and welcome one-on-one calls.
The Bell Way
Every day, manufacturing, purchasing, and customer service meets in person to review orders.
This management system is practiced throughout our organization and it keeps your project moving in the right direction, the lines of communication open and everyone on the same page.
Regulatory
Internally and lovingly referred to as the “inspector,” our Regulatory group is on your side. Acting as a bridge between R&D and you, these detail-oriented industry veterans work tirelessly to ensure that our flavors meet your labeling requirements. Staying at the forefront of the ever-changing regulatory environment in flavors is our top priority. With locations around the world, specific locations follow specific guidelines. To see regulatory efforts for each country or region, please click below.
The Difference
LABELING CONSULTATIONS. We happily consult with you to provide guidance on how a flavor can be labeled on your finished product. With the enormous increase in labeling claims for food and beverage, we are here to make it easy for you to get your documentation quickly and your product safely to market.
ANTICIPATORY. Our regulatory group is at the forefront of industry changes and strives to understand each customer’s unique requirements. We pride ourselves on knowing what you’ll need before you have to ask.
US Capabilities
- Active in FEMA including Board participation
- Personalized support for documentation and labeling on a global scale.
- Assistance with support claim review discussions and sharing of knowledgeable insight for current regulatory issues.
- Fully compliant with Global Harmonization System standards utilizing Product Vision Software.
Europe Regulatory Affairs
The Regulatory Affairs department at Bell ensures that all products and raw materials fulfil the applicable judicial regulations, recommendations of industrial associations and specific customer needs. Close cooperation with different industry and government associations insure a timely implementation of all requirements set by European and National authorities.
These requirements include:
- The examination of flavours and flavour extracts according to European regulations on foodstuffs and IOFI specifications (International Organisation of the Flavour Industry)
- The examination of flavours and ingredient specialities for Kosher and HALAL suitability
REACH – stands for the Registration, Evaluation, Authorisation of Chemicals. This new EU regulation centralises and simplifies chemicals legislation throughout Europe and entered into force on 1st of June 2007. The declared aim is to improve the level of knowledge about the dangers and risks that chemicals may pose. Companies are expected to assume even more responsibility for the safe handling of their products. The Federal Authorities here offer a wide range of information about REACH so that small and medium-sized companies can also quickly become familiar with the new rules.
